FAQ’s

Credit-IQ is a platform where companies can easily automate and track their accounts receivable with reminders, final demand letters, and debt collection.

Credit-IQ streamlines accounts receivable and debt collection processes by offering customisable workflows tailored to customer payment patterns. These workflows automate and optimise your invoice management, ensuring efficient payment collection and helping you maintain financial stability.

Yes, Credit-IQ helps businesses of all sizes. We recommend using Credit-IQ if you send more than 40 invoices per month.

Yes, Credit-IQ can integrate with various accounting and ERP systems, making it easier to synchronise and import your customer data seamlessly. Please refer to our integrations page or contact our support team to explore integration options.

With internet access, you can access and use Credit-IQ on any computer or mobile device.

Currently, the Credit-IQ platform is available in English, French, Spanish, Portuguese, and Dutch.

The Credit-IQ platform is available in GBP, EUR, and USD.

Yes, Credit-IQ is customisable to match your company's branding. You can typically personalise various aspects of the system, such as:

Logo and Branding: You can usually upload your company's logo and customise the colour schemes to reflect your brand's identity.

Custom Templates: Design and use custom templates for email reminders and demand letters.

While we do not provide an app, you can access a mobile-optimised website, which allows you to conveniently view and manage accounts receivable information from your mobile devices.

We offer tiered subscriptions based on the number of invoices and final demand letters you send per month. We also offer custom plans for enterprise customers. See our pricing plans.

No, there are no additional fees or hidden costs associated with the subscription to Credit-IQ. Each plan's pricing is transparent and includes all the features and services offered.

We offer a custom plan based on the amount of invoices your business sends each month. Contact us

Yes, all new users can try Credit-IQ for 30 days!

You can cancel your subscription at any time before your next renewal. This can be done via your Credit-IQ account.

No, there is no limit on the number of customers or emails you can process through Credit-IQ. You can typically send as many email reminders as needed to manage your accounts receivable effectively.

Credit-IQ handles pre-dunning and overdue invoices. When it comes to unpaid or overdue invoices, the natural escalation is debt collection. We are a part of Atradius Collections, the leading commercial debt collection agency, to recover unpaid invoices.

Here's how the process works:

Final demand letter: If a customer fails to pay and the debt becomes overdue, Credit-IQ can automatically send a final demand letter in your workflow. This formal communication serves as a last reminder to the customer, urging them to settle the outstanding amount.